Risk and Governance squad

AI transaction analysis for your busiest payment days

Theo Surge, Lead AI Transaction Surge Controller, an AI agent by FluxForceTheo Surge — Lead AI Transaction Surge Controller

Theo Surge is an AI agent that learns your normal peaks, from salary days to festival sales, and tells them apart from attack spikes. He watches whether every payment still gets its fraud and sanctions screening checks when volume climbs, and flags any gap to your team with the affected payments listed.

Theo Surge
Theo Surge, Lead AI Transaction Surge Controller, an AI agent by FluxForce
Payment volume spike on card channel
IllustrativeFlagged for review
Pattern · attack-like · high
Flag explained
“Burst of low-value payments from new devices against one merchant.”
FATF R.6DORA
REPORTS TO
Your Head of Fraud or payments operations lead
Shadow mode first
How Theo works with your team
Shadow mode
first: nothing acts until you say so
3 bands
of autonomy you configure
Every decision
has a replayable record
1 per agent
kill switch
SaaS · on-prem · hybrid
deployment
Product controls, not performance claims. Performance is measured on your data, in shadow mode.
The problem

The problem with peak days nobody sees until later

Volume spikes look the same on a dashboard whether it's payroll or a card testing attack. Your fraud team gets either a flood of false alarms or silence. And when systems fall behind, checks can lag or queue without anyone writing it down.

PEAK DAY
Spikes

that look alike on a dashboard

Payroll and card testing both start as a spike.

Noise

Every salary day trips the same alarm

Static volume thresholds fire on the 25th, at month end and on every sale weekend. Your team learns to ignore them, which is exactly when an attack gets through.

Cover

Attacks hide inside real peaks

Fraudsters time card testing and mule bursts for busy periods. A spike on a festival sale day hides a few hundred small test payments very well.

Coverage gap

Checks that lag leave no trace

When monitoring or screening falls behind under load, payments can settle before their checks finish. If nobody records which ones, nobody can answer an examiner's question about that day.

Job description

What Theo Surge does Job description

Theo Surge is a Lead AI Transaction Surge Controller. He watches payment volume and the health of your fraud and screening checks side by side, and tells your team when a spike needs attention.

AI AGENT · RISK AND GOVERNANCE SQUAD
Theo Surge, Lead AI Transaction Surge Controller, an AI agent by FluxForce
THEO SURGE
Lead AI Transaction Surge Controller
REPORTS TO
Your Head of Fraud or payments operations lead
WORKS WITH
Your payment, card and core banking systems, plus your monitoring and screening tools
DEPLOYED
Shadow mode first, then the autonomy you set
KEY RESPONSIBILITIES
01Learn your normal peaks by channel: salary days, month end, festival sales and campaign launches
02Tell a legitimate peak from an attack spike such as card testing, bot traffic or a mule burst, and explain why
03Watch fraud and screening checks under load and flag any payment that went through without its full set of checks
04Send attack-like spikes to your fraud team with the affected accounts, devices and merchants attached
05Record every spike, how he classified it and who reviewed it, for incident and examiner review
AUTONOMY MODEL
Low risk
Can label a known peak as expected, if you allow it
LOW
Medium risk
Goes to your fraud or operations lead by default
MEDIUM
High risk
Always goes to a person
HIGH
You set the threshold per rule.
Kill switch: Turn Theo off at any time
Shadow mode

What to measure in shadow mode on your own data

We don't publish detection numbers from our own tests. Run Theo Surge beside your current monitoring through a few real peaks and measure what he gets right on your traffic.

01
Spikes classified
How many spikes Theo labels as expected or attack-like, and whether your team agrees.
02
Team agreement
How often your fraud lead's call matches Theo's, by risk band.
03
Missed attack review
Every confirmed attack Theo labelled as a normal peak. Read this number first.
04
Check coverage under load
Share of payments that got every fraud and screening check during peaks.
05
Time to flag
Minutes from the start of an attack-like spike to a flag your team can act on.
06
False alarms on known peaks
How often a salary day or planned sale still raises an alert.
07
Check backlog
How far fraud and screening queues fall behind during your busiest hours.
08
Spikes with evidence
Share of spikes with a replayable record. The target is all of them.
Shadow mode results belong to you. We agree the metrics, the time window and who reviews Theo's labels before the trial starts.
How it works

How AI transaction analysis works with Theo Surge

Theo Surge reads from your systems through APIs. He doesn't sit in the payment path.

01

Ingest

Payment counts and values by channel, merchant and device arrive from your payment, card and core systems. Queue and status data come from your monitoring and screening tools. You add a calendar of known events such as payroll dates and sales.

02

Compare

Theo compares live volume with your own history for that hour, day and event. He looks at who is paying, from which devices and to whom, so a payroll peak and a card testing burst don't look the same.

03

Route

Your autonomy settings decide what happens next. A known peak can be labelled as expected if you allow it. Attack-like spikes go to your fraud lead with the affected payments listed. Gaps in check coverage always go to a person.

04

Record

Every spike, its explanation, the payments that missed a check and the person who reviewed it go into tamper-evident evidence storage. Your incident and audit teams can replay the day later.

Want to see this on your data?

Run Theo Surge in shadow mode through your next busy period. He classifies spikes and reports check coverage, and nothing in your payment flow changes. Compare his calls with your team's before you switch anything on.

Request a shadow mode trial
Compliance and regulatory mapping

Regulatory frameworks Theo Surge supports

Theo doesn't make you compliant. He produces the evidence that your controls kept running when volume peaked.

FATF Recommendation 6
Targeted financial sanctions apply on your busiest day too. Theo flags any payment that went through without its screening check.
OFAC and OFSI sanctions
US and UK sanctions screening doesn't pause for volume. Theo's record shows screening coverage hour by hour.
DORA
EU financial entities classify and report major ICT incidents. Theo's spike record gives your team the timeline when a peak turns into an outage.
CERT-In directions (India)
Cyber incidents are reported within 6 hours. If a spike turns out to be an attack, Theo's record gives your team the facts fast.
PSR APP scam reimbursement
In force in the UK since 7 October 2024, up to £85,000 per claim. Scam bursts around busy days show up in Theo's spike record.
Basel Principles for Operational Resilience
Banks are expected to keep critical operations running through disruption. Theo shows whether your compliance checks kept running too.
Analyst view

What your fraud team sees

Fewer false alarms on busy days. Real attacks arrive with the payments attached.

BEFORE THEO SURGE
An alert every time volume crosses a threshold
Salary days and sales flagged as incidents
Attack payments found days later in reconciliation
No record of which payments missed a check
Someone watching a dashboard at month end
AFTER THEO SURGE
Known peaks labelled as expected, where you allow it
Attack-like spikes explained in plain English
Affected accounts, devices and merchants listed
Check coverage recorded for every peak
Spikes flagged as they start
Options

How the options compare

CRITERIA Static volume thresholdsOps dashboards and on-call Theo Surge, Lead AI Transaction Surge Controller, an AI agent by FluxForceTheo Surge
Telling peaks from attacks No, volume is volumeDepends on who is watching Compares each spike with your own history and events
Who decides Threshold, then analystOn-call engineer Your fraud or ops lead, inside autonomy bands you set
Why an alert fired Threshold crossedA graph went red Plain-English reason with the payments behind it
Check coverage under load Not trackedInfrastructure health only Fraud and screening coverage recorded per peak
Cover outside office hours YesNeeds a rota Yes
Where it's weaker Fires on every salary dayMisses what nobody is looking at Needs a few months of your volume history, and he only flags. Your teams still scale systems and stop attacks
Trust Builders

Built for Regulated Financial Institutions

01

Configurable autonomy

Low risk can run on its own if you allow it. Medium risk goes to a person by default. High risk always goes to a person. You set the bands per rule, channel and transaction type.

02

Kill switch

Turn Theo off without touching the other agents or your core systems. The switch, and who used it, is stamped on the record.

03

Shadow mode

Run Theo on live data with nothing blocked or closed. Compare the calls with your team's before anything changes.

04

Explainability

Every decision answers why, in plain English, with the signals and the rule or policy behind it.

05

Audit trail

Each decision is stored with its inputs, its reasoning and the person who approved it, in tamper-evident evidence storage.

06

No migration

Agents connect beside your systems through APIs. Your core banking, screening and case tools stay where they are.

Questions? We Have Answers

Frequently Asked Questions

FluxForce

Still have questions?

Talk to the people who build the agents. We'll answer per capability, yes or no.

An AI transaction analyst compares live payment volume with your own history and known events, then explains whether a spike looks like normal demand or an attack. Theo Surge also tracks whether every payment in the spike got its fraud and screening checks, and sends anything unusual to your team with the payments attached.

No. Theo flags and explains. He can label a known peak as expected only where you allow it. Stopping payments, setting rate limits and scaling systems stay with your fraud and operations teams and your existing controls. A kill switch turns Theo off without touching your other systems.

He compares the spike with the same hour, day and event in your history, then looks at who is paying, from which devices, for what amounts and to which merchants. Payroll peaks come from known customers paying known payees. Card testing usually shows many small payments from new devices against a few merchants.

Theo reads your live volume and check data, classifies spikes and reports coverage, but nothing in your payment flow changes. Your team works as it does today and compares Theo's calls with its own. You decide whether to switch on any autonomy afterwards.

Payment counts and values by channel, merchant and device, plus queue and status data from your fraud and screening tools. A calendar of payroll dates, sales and campaigns helps him learn your normal peaks faster. A few months of history makes his baseline more reliable.

No. Theo sits beside them. He reads their output, adds a view of volume and check coverage, and hands attack-like spikes to your fraud team.

FluxForce runs as SaaS, on-premise or hybrid, built on Microsoft Azure. We agree data residency and which components run inside your environment during deployment design, before any data moves.

Shadow mode trial

See Theo on your data before anything changes

Run Theo Surge beside your current process. He works on your live data and records every call, and nothing is blocked, closed or sent until you decide.

  • Runs in shadow mode on your own data, next to your team
  • You agree the metrics, the time window and who reviews the results
  • Kill switch and a replayable record of every decision from day one
  • SaaS, on-premise or hybrid, with data residency agreed up front

Shadow mode results belong to you.

Take the first step

AI agents that prepare the case. Your team makes the call.

Start with one workflow in shadow mode, then decide how much each agent does on its own.

How we start
Discovery and scoping
Integration beside your systems
Shadow mode
Controlled autonomy
Govern and improve