Threat squad

BNPL risk scoring your credit team can explain

Bella Nova, Senior AI BNPL Risk Strategist, an AI agent by FluxForceBella Nova — Senior AI BNPL Risk Strategist

Bella Nova is an AI agent that scores buy now, pay later applications for fraud and credit risk at checkout, tracks each merchant's exposure against the limits you set and watches the book for early default signals. She recommends and explains. Your credit policy and your risk team set what happens next.

Bella Nova
Bella Nova, Senior AI BNPL Risk Strategist, an AI agent by FluxForce
Checkout application #33508 scored
IllustrativeHeld for review
Fraud 0.72 · credit risk medium
Flag explained
“New device, delivery address differs from billing, three applications across merchants today.”
EU AI ActGDPR Art. 22
REPORTS TO
Your Head of Lending Risk
Shadow mode first
How Bella works with your team
Shadow mode
first: nothing acts until you say so
3 bands
of autonomy you configure
Every decision
has a replayable record
1 per agent
kill switch
SaaS · on-prem · hybrid
deployment
Product controls, not performance claims. Performance is measured on your data, in shadow mode.
The problem

The problem your lending risk team faces at every checkout

A BNPL decision happens while the customer waits at checkout. Fraudsters know it, so they test stolen identities across merchants in quick bursts. Meanwhile the book grows faster than anyone can review it, and early arrears show up late.

CHECKOUT
Moments

to score an application

The customer is still on the payment page.

Application fraud

One identity, many merchants

Stolen or synthetic identities get tried at several merchants in the same hour. A single merchant's view misses the pattern.

Merchant exposure

One merchant can carry the losses

A merchant with weak controls or a sudden sales spike can push your exposure past your limit before the monthly report shows it.

Early default

Arrears arrive after the warning signs

Missed first instalments, stacked plans and changed payment cards often come before default. Spotting them weeks later means fewer options for the customer and for you.

Job description

What Bella Nova does Job description

Bella Nova is a Senior AI BNPL Risk Strategist. She sits beside your checkout decision flow and your loan book, scores what comes through and prepares the evidence your lending risk team reviews.

AI AGENT · THREAT SQUAD
Bella Nova, Senior AI BNPL Risk Strategist, an AI agent by FluxForce
BELLA NOVA
Senior AI BNPL Risk Strategist
REPORTS TO
Your Head of Lending Risk
WORKS WITH
Your checkout decision engine, merchant platform, loan servicing and collections systems
DEPLOYED
Shadow mode first, then the autonomy you set
KEY RESPONSIBILITIES
01Score BNPL applications at checkout for fraud signals and credit risk, with the reasons behind each score
02Recommend approve, refer or decline against your credit policy, for your decision rules to apply
03Track each merchant's exposure against the limits you set and flag breaches to your risk team
04Watch the book for early default signals and send at-risk accounts to your collections or care team
05Send held and referred applications to an analyst with the evidence attached
AUTONOMY MODEL
Low risk
Low-risk applications follow your credit policy path, if you allow it
LOW
Medium risk
Held for an analyst by default
MEDIUM
High risk
Always goes to an analyst
HIGH
You set the threshold per rule.
Kill switch: Turn Bella off at any time
Shadow mode

What to measure in shadow mode on your own data

We don't publish loss or approval-rate figures from our own tests. Run Bella beside your current decision engine and measure her scores against what actually happened on your book.

01
Fraud caught on known cases
Confirmed fraud applications Bella would have held, compared with your current engine.
02
Missed-fraud review
Every confirmed fraud case Bella scored low. Read this number first.
03
Good customers held
Applications Bella would hold that went on to repay normally.
04
Analyst agreement
How often your analyst's decision on a referral matches Bella's recommendation.
05
Merchant limit alerts
Exposure breaches Bella flags, and how early compared with your current reporting.
06
Early default signals
Accounts Bella flags that later fell into arrears, and those she didn't flag.
07
Outcomes by customer group
Score and referral rates across customer groups, for your fairness review.
08
Decisions with evidence
Share of scores with a replayable record. The target is all of them.
Shadow mode results belong to you. We agree the metrics, the time window and who reviews the referrals before the trial starts.
How it works

How BNPL risk scoring works with Bella Nova

Bella Nova connects beside your systems through APIs. Your decision engine stays where it is.

01

Ingest

Applications arrive from checkout with amount, merchant, device, IP address, delivery and billing details and the identifiers you hold. Repayment and servicing data arrives from your loan book.

02

Score

Bella scores fraud and credit risk separately, using a scored model, your deterministic rules and the customer's history across merchants. Each score comes with the signals behind it.

03

Route

Your credit policy and autonomy settings decide what happens next. Low risk follows the path your policy sets, if you allow it. Medium risk is held for an analyst by default. High risk always goes to an analyst.

04

Watch

Bella tracks merchant exposure and repayment behaviour on the book and flags what needs attention. Every score, its inputs and the person who acted on it go into tamper-evident evidence storage.

Want to see this on your data?

Run Bella Nova in shadow mode beside your current decision engine. She scores and explains every application, and nothing changes at checkout. Compare her calls with your outcomes before you switch anything on.

Request a shadow mode trial
Compliance and regulatory mapping

Regulatory frameworks Bella Nova supports

Bella doesn't make you compliant. She produces the evidence these frameworks expect you to keep.

EU AI Act
AI that evaluates the creditworthiness of individuals is high-risk under Annex III. Fraud detection is carved out. Bella keeps the two scores and their explanations separate.
GDPR Article 22
Customers have rights around solely automated decisions with significant effects. Every score carries the reasons your team needs to explain it.
EBA guidelines on loan origination and monitoring
Creditworthiness assessment and ongoing monitoring of exposures. Bella records the inputs to each assessment and flags early warning signs on the book.
FCA Consumer Duty
UK firms show good outcomes for retail customers. Bella's outcomes-by-group view and early default flags give you evidence to review.
PSD2 strong customer authentication
Payment authentication rules under RTS 2018/389. Bella reads authentication results as a signal and records them with each score.
Digital Personal Data Protection Act 2023
Indian lenders process applicant data for a stated purpose. Bella uses only the fields you configure and logs each use.
Analyst view

What your lending risk analyst sees

Referrals that arrive explained. A book you can see moving.

BEFORE BELLA NOVA
Referrals with a score and no reason
Fraud seen one merchant at a time
Merchant exposure checked in the monthly report
Arrears found after the second missed payment
Decision inputs spread across systems
AFTER BELLA NOVA
Fraud and credit scores with the signals behind each
Repeat attempts across merchants linked together
Merchant limit breaches flagged as they happen
Early default signals sent to your care team
Every score replayable for an auditor
Options

How the options compare

CRITERIA Bureau score plus rulesManual credit review Bella Nova, Senior AI BNPL Risk Strategist, an AI agent by FluxForceBella Nova
Time to first results Rule build and tuningA hiring and training cycle Shadow mode on your live applications
Who decides Rule thresholdsCredit analyst Your credit policy and analysts, inside bands you set
Fraud across merchants Limited to the data in the ruleRarely visible at checkout speed Linked across merchants and applications
Why an application was held Rule IDAnalyst notes Plain-English reason with the signals behind it
Book monitoring Scheduled reportsPeriodic portfolio review Merchant exposure and early default signals watched continuously
Where it's weaker Thin-file customers score poorlyCan't keep up at checkout volume Credit scoring is high-risk under the EU AI Act, so you carry its documentation and oversight duties
Trust Builders

Built for Regulated Financial Institutions

01

Configurable autonomy

Low risk can run on its own if you allow it. Medium risk goes to a person by default. High risk always goes to a person. You set the bands per rule, channel and transaction type.

02

Kill switch

Turn Bella off without touching the other agents or your core systems. The switch, and who used it, is stamped on the record.

03

Shadow mode

Run Bella on live data with nothing blocked or closed. Compare the calls with your team's before anything changes.

04

Explainability

Every decision answers why, in plain English, with the signals and the rule or policy behind it.

05

Audit trail

Each decision is stored with its inputs, its reasoning and the person who approved it, in tamper-evident evidence storage.

06

No migration

Agents connect beside your systems through APIs. Your core banking, screening and case tools stay where they are.

Questions? We Have Answers

Frequently Asked Questions

FluxForce

Still have questions?

Talk to the people who build the agents. We'll answer per capability, yes or no.

An AI agent scores each application for fraud and credit risk at checkout, links repeat attempts across merchants and watches the book for early default signals. Bella Nova explains every score in plain English and routes applications by the credit policy and autonomy bands your team sets.

She recommends. Your credit policy and decision rules act on that recommendation, and you choose which risk bands run automatically. Medium risk is held for an analyst by default and high risk always is. A kill switch turns Bella off without touching your checkout.

AI used to evaluate the creditworthiness of individuals is listed as high-risk in Annex III, and fraud detection is carved out. Bella keeps fraud and credit scores separate, with their own explanations, so your documentation can treat them separately.

Yes. Under GDPR Article 22 and similar laws, customers have rights around automated decisions. Every Bella score carries the signals behind it, so your team can give a specific answer.

Application data from checkout, merchant details, device and IP data, and repayment history from your book. Past outcomes on fraud and arrears help her learn what your team treats as risk.

Bella scores your live applications and book, but nothing changes at checkout. You compare her scores with your current engine and with real outcomes. You decide whether, and where, to switch on any autonomy afterwards.

FluxForce runs as SaaS, on-premise or hybrid, built on Microsoft Azure. We agree data residency and which components run inside your environment during deployment design, before any data moves.

Shadow mode trial

See Bella on your data before anything changes

Run Bella Nova beside your current process. She works on your live data and records every call, and nothing is blocked, closed or sent until you decide.

  • Runs in shadow mode on your own data, next to your team
  • You agree the metrics, the time window and who reviews the results
  • Kill switch and a replayable record of every decision from day one
  • SaaS, on-premise or hybrid, with data residency agreed up front

Shadow mode results belong to you.

Take the first step

AI agents that prepare the case. Your team makes the call.

Start with one workflow in shadow mode, then decide how much each agent does on its own.

How we start
Discovery and scoping
Integration beside your systems
Shadow mode
Controlled autonomy
Govern and improve