Risk
R.11
Records must let you rebuild the case
FATF Recommendation 11 expects records detailed enough to reconstruct individual transactions. Notes scattered across tools make that hard.
Case Management and InvestigationsOne case file · Every action replayable
Work every alert from one case file with the evidence already attached
Alerts from monitoring, fraud and screening land in one case file with the transactions, customer profile and match reasoning already there. Analysts work the case, record their decision and reason code, and pass it to reporting without copying anything across. Every action is timestamped, so a supervisor or examiner can replay how the case was handled.
Case desk
Open investigations
CASES PREPARED TODAY
1284310
ESCALATED TO MLRO
2140
CASE-2291
Monitoring · structuring
PRIORITY 82··
EscalatedScanning
CASE-2290
Fraud · account takeover
PRIORITY 64··
InvestigatingScanning
CASE-2289
Screening · PEP match
PRIORITY 47··
InvestigatingScanning
CASE-2288
Monitoring · rapid movement
PRIORITY 23··
ReadyScanning
CASE-2287
Media · fraud allegation
PRIORITY 71··
EscalatedScanning
CASE-2286
Fraud · card testing
PRIORITY 15··
ReadyScanning
AI REASONING · CASE-2291Escalated · Priority 82
Gathering transactions, profile, screening and prior cases…
11 cash deposits3 branchesPrior alert in May
Pattern repeats an alert from May. Analyst confirmed suspicion; case passed to the MLRO with the narrative drafted.
1 file
For monitoring, fraud and screening
Every
Action timestamped
0
Copying between systems
Why investigations take so long
Analysts spend more time collecting evidence than judging it
Monitoring, fraud and screening alerts live in different tools. Analysts open each one, copy the data into a case, and write the story by hand. The decision itself takes minutes.
Risk
Re-typed
The same data, entered twice
Every copy from one system to another is a chance for an error, and a gap an examiner can find.
Risk
Who?
Supervisors need to see who decided what
Without a timestamped history, quality review means asking the analyst to remember what they did and why.
What FluxForce delivers
One place to investigate, decide and hand over
The agents build the case before the analyst opens it. The analyst investigates, decides and records why.
CAPABILITY 01 / 06
One case file
Takes alerts from monitoring, fraud and screening.
Groups related alerts on the same customer.
Attaches transactions, profile and match reasoning.
Links prior cases and decisions.
CAPABILITY 02 / 06
Investigation tools
Timeline of every event on the customer.
Network view of linked accounts and counterparties.
Plain-language summary of why the case matters.
Requests for information tracked inside the case.
CAPABILITY 03 / 06
Decisions with reasons
Analysts record the decision and a reason code.
Escalations go to the MLRO in the same file.
Four-eyes review where your policy needs it.
Agents never close a case your rules reserve for a person.
CAPABILITY 04 / 06
Handover to reporting
Escalated cases pass to reporting with the evidence.
The narrative draft starts from the case facts.
Nothing is retyped.
The report stays linked to the case.
CAPABILITY 05 / 06
Supervision and QA
Queues by priority, age and analyst.
Sampling for quality review.
Ageing and SLA reports.
Workload view for team leads.
CAPABILITY 06 / 06
Replayable history
Every action timestamped with who took it.
Agent steps and human steps both recorded.
Stores evidence in tamper-evident form.
Any case can be replayed for an examiner.
What changes for your team
Analysts start with the evidence, not the search
We'll measure time per case on your own alerts in shadow mode, so you see the change on your team's actual work.
1 file
Per case
Alerts from every source on one customer, in one place.
0
Retyping
Case facts flow to reporting without copying.
Every
Decision has a reason
Reason codes on every close and escalation.
Live
Supervisor view
Queues, ageing and samples without a spreadsheet.
Replay
For your examiner
Who did what, when and why, step by step.
The agents on this work
Three AI agents behind every case
One builds the record, one supplies the risk view, one drafts the story.
Senior AI Audit Trail Specialist
Arin Narrate
Builds the case file and links every step to its evidence.
Case assembly
Evidence linking
Audit packs
Senior AI Fraud Risk Analyst
Aiden Flux
Supplies the activity analysis behind each alert.
Transaction patterns
Customer baselines
Linked alerts
Senior AI Incident Response Narrator
Nolan Briefwell
Drafts the case narrative from the evidence trail for the analyst to edit.
Narrative drafts
Deadline tracking
Evidence packs
Where it fits
One case file for every investigation team
AML, fraud and claims teams investigate differently. The case file adapts to each team's workflow and reason codes.
AML AND FRAUD TEAMS
Banking
Focus
Joint investigations
Scope
MLRO escalation
Shadow mode to go-live90 DAYS
Results
AML and fraud alerts on one customer view
Escalations reach the MLRO with the evidence
Every case replayable for examiners
LEAN COMPLIANCE TEAMS
Fintechs
Focus
High alert volume
Scope
Small teams
Shadow mode to go-live90 DAYS
Results
Small teams work more cases with less searching
Ageing and SLAs visible to leads
Evidence your sponsor bank can review
CLAIMS AND SIU
Insurers
Focus
Claims fraud
Scope
AML on policies
Shadow mode to go-live90 DAYS
Results
Claims referrals arrive with the evidence
SIU decisions recorded with reasons
Files ready for your regulator
Questions? We Have Answers
Frequently Asked Questions
No. FluxForce can be your case file, or feed a prepared case into the system you already use.
Alerts from transaction monitoring, fraud, sanctions screening, transaction screening and adverse media, from our agents or your existing tools.
Your analyst. The agents gather and summarise the evidence; the analyst decides and records the reason code. Escalations go to your MLRO.
Yes. Queues, ageing, SLA reports and quality sampling are built in, and every action shows who took it.
Escalated cases pass to reporting with the evidence attached, and the narrative draft starts from the case facts.
The full case history. Every agent step and human decision, timestamped, with the evidence as it stood.
Take the first step
See how an investigation file is built
Pick one alert type. We'll run the agents in shadow mode on your own data and show you the cases they prepare. Your team decides what happens next.
DeploymentDAY 90
Discovery
Shadow mode
Integration
Controlled go-liveDAY 76–90+
Security and governance