FluxForce: The Alternative to Onfido (Entrust)

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Why teams look for an alternative to Onfido (Entrust)

Onfido was acquired by Entrust in April 2024 for $650 million and rebranded as Entrust IDV. For buyers who started a procurement process evaluating "Onfido" and arrived mid-cycle at a different brand under a large security vendor, that transition alone is a reason to pause and compare options.

The more substantive reasons fall into a few buckets.

Pricing. There's no public pricing. Minimum annual contracts start around $6,000, with per-check rates in the $0.65–$1.25 range for document plus selfie. AML watchlist checks, device intelligence add-ons, and manual review packs accumulate on top. Mid-contract "Cost Increase" clauses exist in standard agreements. Independent analyses by Finexer and HyperVerge find the pricing is rarely competitive for teams processing fewer than 100,000 verifications per year.

Scope mismatch. Onfido checks identity at the front door. There's no native transaction monitoring, no SAR drafting, no post-onboarding behavioral analytics. A mid-market bank running an AML program needs those capabilities. Many compliance teams only realize this after deployment and then need to license additional tools.

Analyst positioning. Entrust was a Leader in the inaugural 2024 Gartner Magic Quadrant for Identity Verification. In 2025, it moved to Visionary. That's worth noting in any formal procurement review.

Integration disruption. SDK v100, released in January 2026, was a breaking-change redesign of the integration architecture. Teams on older SDK versions face a forced migration. DeepIDV's 2026 analysis notes that "the integration story changed after the Entrust merger."

End-user friction. B2B reviewers on G2 (4.4/5, 105 reviews) and Capterra (4.6/5) are broadly positive. Consumer-facing Trustpilot (1.2/5) tells a different story: valid document rejections without explanation, no human support channel for end users. That friction shows up in your customer conversion rate.

What Onfido (Entrust) does well

The 4.4/5 G2 score across 105 B2B reviews isn't noise. Onfido built a genuinely strong identity verification product, and dismissing it would be inaccurate.

Developer experience. G2 and Capterra reviewers consistently cite the SDK quality, multi-platform support (Web, iOS, Android, React Native, Flutter), and documentation as primary reasons for choosing the platform. The no-code Studio workflow editor lets compliance and ops teams modify verification flows without engineering involvement.

Fraud detection accuracy. The Atlas AI engine claims a 54% year-over-year improvement in fraud accuracy and a 0.01% false acceptance rate. The iBeta PAD Level 2 certification for the Motion liveness product is a hard technical differentiator. That certification isn't universal in the IDV category, and for fintechs concerned about synthetic identity fraud or deepfake attacks, it matters.

Document breadth. 2,500+ document types across 195 countries. For any fintech running cross-border onboarding, that coverage is difficult to match.

Enterprise proof points. Named customers include Revolut, bunq, Bybit, and PensionBee. Those are regulated fintechs with stringent compliance requirements. G2 recognized Entrust IDV as a Leader in five categories in Summer 2025, including identity verification and AML software.

Security certifications. ISO 27001, ISO 27701, and SOC 2 Type II are all in place. For a CISO running a vendor security review, those aren't optional.

If onboarding identity fraud is your primary problem and you need best-in-class biometric liveness with wide document coverage, Onfido is a serious, well-proven product.

FluxForce overview

FluxForce is an agentic AI platform for AML, fraud, and financial-crime compliance. It's built for mid-market banks (roughly 100–1,000 employees) and digital-first fintechs that need more than a one-time identity check at onboarding.

The platform runs named AI agents for specific compliance functions. Aiden Flux handles real-time transaction monitoring. Nova Sentinel covers sanctions and PEP screening. Additional agents run behavioral analytics to identify unusual patterns in customer activity over time, and network and graph analysis agents map relationship risk across entities. Automated SAR and STR drafting agents generate audit-ready narratives from flagged transactions, with full decision evidence attached.

FluxForce is not an identity verification tool at onboarding. It covers the compliance work that starts after a customer has been verified and begins transacting.

Deployment is designed to be fast. Mid-market compliance teams typically reach production in weeks. There's no multi-year implementation cycle. The platform offers configurable autonomy at every step: compliance teams set thresholds, can override AI decisions, and have a kill switch on any automated action.

Every decision comes with a complete evidence trail. When a regulator asks why an alert was suppressed or why a SAR was filed, the answer is specific and documented, not a black-box output.

FluxForce isn't the right choice if your immediate need is a biometric liveness check at customer signup. For ongoing monitoring, SAR automation, and screening post-onboarding, it's built for that work.

FluxForce vs Onfido (Entrust): side-by-side

Where FluxForce is the better alternative

FluxForce is the better choice when your compliance gaps are in monitoring, reporting, and ongoing risk management, not at the sign-up screen.

Post-onboarding transaction monitoring. Onfido checks a document once. FluxForce watches every transaction, continuously. For a mid-market bank with growing transaction volumes, that's the difference between a KYC check at account opening and a functioning AML program.

SAR backlog. We've seen compliance teams at mid-market banks carry open SAR backlogs of 3,000–6,000 cases. Automated drafting agents that pull signal from monitored transactions and generate structured narratives can cut that substantially. That's a direct, auditable outcome with regulatory impact. Clearing the SAR backlog is one of the highest-leverage interventions available to an MLRO. Identity verification tools don't touch this problem.

Reducing false positives. High false positive rates in transaction monitoring waste analyst time and signal poor model calibration. False positive reduction in transaction monitoring requires behavioral analytics and continuous feedback loops, not onboarding checks.

Ongoing sanctions and PEP screening. A customer who passes onboarding today can be sanctioned next quarter. Continuous screening catches that. Per-check AML add-ons in an IDV tool are designed for onboarding, not for ongoing screening against updated lists.

Audit-ready evidence per decision. When a regulator pulls an alert file, FluxForce produces the decision logic, the underlying signals, and the complete evidence chain. G2 reviewers of Onfido (Entrust IDV) specifically cite "limited reporting options" as a weakness. For exam-readiness, the difference between passable reporting and audit-ready documentation is not cosmetic.

Deployment speed for mid-market teams. Traditional compliance platform implementations at mid-market banks often run 9–18 months. Reducing AML compliance cost without raising risk is a goal that starts with implementation timelines.

Where Onfido (Entrust) may still be the better choice

There are real scenarios where Onfido is the right pick, and a fair comparison requires stating them.

You need best-in-class biometric onboarding verification. If onboarding fraud is your primary problem (document forgery, deepfakes, synthetic identity fraud), Onfido's Atlas AI and iBeta PAD Level 2 certified Motion liveness are genuinely strong. FluxForce doesn't replace a purpose-built biometric check. They cover different problems.

High-volume consumer onboarding at scale. Revolut, Bybit, and bunq are Onfido customers for a reason. If you process hundreds of thousands of identity checks per month for a consumer fintech, Onfido's SDK quality, 2,500+ document types across 195 countries, and no-code Studio orchestration are difficult to match.

iGaming and age verification. Onfido has deep penetration in iGaming. If your primary use case is age verification for a gambling platform, the product is purpose-built for that vertical.

You're already in the Entrust ecosystem. Organizations using Entrust's PKI, certificate management, or access management products have a real procurement reason to consolidate under one vendor relationship.

Non-financial businesses. If you're not a regulated financial institution and your core compliance need is identity verification at onboarding, Onfido is a well-proven, well-documented product. FluxForce is built specifically for regulated financial crime compliance at banks and fintechs.

Migrating from Onfido (Entrust) to FluxForce

Onfido and FluxForce cover different parts of the compliance stack, so a typical move isn't a direct swap. It's an expansion or a replacement of a different function.

If you're currently using Onfido for onboarding IDV and want to add FluxForce for post-onboarding monitoring, the two can run in parallel without conflict. A common pattern: Onfido verifies identity at account opening, FluxForce takes over from account activation and monitors transactions and behavior continuously.

If you're replacing a platform that bundled IDV with transaction monitoring, the migration is more involved. Key considerations:

Historical alert data. Your risk model depends on historical alert and disposition outcomes. Before switching platforms, confirm how you'll export and preserve decision history. That data is part of your audit trail and may be required for regulatory examination.

Parallel running period. Running old and new systems in parallel for 30–90 days is standard practice when switching compliance platforms. It lets you validate that alert rates, false positive rates, and escalation patterns are consistent before decommissioning the old system.

Evidence continuity. For cases that span the migration window, confirm where evidence is stored and how it's accessible post-migration. Audit-ready records must be available for the regulatory look-back period, typically five to seven years in most jurisdictions.

Regulatory notification. Some regulators require notification when a supervised institution changes its core compliance tooling. Check with your local regulator before any cutover. This isn't optional in certain jurisdictions, and the documentation requirement can take several weeks.

Is FluxForce the right alternative to Onfido (Entrust) for you?

The answer depends on what you're trying to solve.

Look closely at FluxForce if:

You're a mid-market bank or regulated fintech with growing transaction alert volumes. Your MLRO or compliance team spends 60–70% of their time on case management and SAR writing rather than on higher-value analysis. You need automated SAR drafting and backlog reduction, not just a better identity check at account opening. You're dealing with high false positive rates in transaction monitoring and need behavioral analytics to improve signal quality. You want to demonstrate exam readiness with tamper-proof audit trails that explain every alert decision, not just verification records from onboarding. You want integrated AML cost management rather than paying separately for a monitoring tool, a SAR tool, and a screening tool that don't share signals.

Onfido is probably the better fit if your compliance work is primarily high-volume onboarding identity verification, you're in iGaming or another Onfido-dominated vertical, or you're already deeply embedded in Entrust's broader security product suite.

If you need both, running Onfido at onboarding and FluxForce from account activation is a coherent architecture. They don't compete for the same job. A transaction monitoring gap assessment or a sanctions screening evaluation is a concrete starting point for any FluxForce conversation.

The question to ask your compliance team: where are you actually losing time today? If the answer is "onboarding fraud," Onfido deserves serious consideration. If the answer is "alert triage, SAR drafting, and keeping up with screening lists," that's a different tool for a different problem.